01
Contact support
Email support@socialspazar.com for help with access, wallet funding, payment status, purchases, delivery, SMS rentals, social accounts, proxies, or target-based orders.
Use the email connected to your SocialsPazar account when possible. This helps us locate your account while still allowing us to verify the request appropriately.
02
What to include
- A short description of what happened and what you expected.
- The relevant order, payment, or transaction reference.
- The approximate date and time of the issue.
- Screenshots of errors, with unrelated personal information hidden.
- The product or service involved and any safe troubleshooting steps already tried.
03
Keep sensitive data safe
Never email your SocialsPazar password, a live OTP, full payment-card details, or credentials unrelated to the order. If support needs to validate an issue involving delivered data, share only what is specifically requested through the instructed channel.
If you suspect unauthorized access, say so clearly in the subject line and change any credentials you still control.
04
Privacy and deletion requests
For privacy questions or a request to access, correct, or delete personal information, email privacy@socialspazar.com.
Account deletion can also be initiated using the deletion option available in the app. Read Account Deletion before submitting a request so you understand verification and retention requirements.