01
Information we collect
We collect information you provide, information created as you use SocialsPazar, and limited information from the services that help us operate the marketplace. This can include:
- Account identifiers, such as your username, email address, internal user ID, and account preferences.
- Authentication and session data, including verification records, session identifiers, device or request information, and security events used to keep you signed in and protect accounts.
- Wallet, payment, and purchase history, including wallet entries, amounts, transaction references, payment status, products ordered, delivery status, and related support records.
- Marketplace order data, including SMS or rental messages received for a number, account or proxy credentials supplied with an order, and social target URLs submitted for fulfillment.
- Communications you send to support, privacy, or other SocialsPazar contact channels.
Please do not send sensitive information that is not needed for your order or support request.
02
How we use information
We use this information to create and secure accounts, maintain sessions, process wallet funding and purchases, fulfill marketplace orders, deliver rental messages or credentials, provide support, send service and authentication emails, and maintain transaction records.
We also use relevant account, payment, session, and order activity to troubleshoot the service, prevent fraud and abuse, enforce our terms, reconcile payments, and improve marketplace reliability.
04
Security
We use administrative, technical, and organizational safeguards intended to protect the information we handle, including access controls and security monitoring. No online service, storage system, or transmission method can guarantee absolute security.
Keep your SocialsPazar login and purchased credentials confidential. Contact support@socialspazar.com promptly if you believe your account or an order credential has been compromised.
05
Retention and deletion
We retain information for as long as reasonably needed to operate your account, fulfill orders, provide support, secure the service, and meet business or legal obligations. Retention periods vary by the type of data and why it is held.
If you request deletion, we will delete or de-identify information that is no longer needed. Some wallet, payment, purchase, audit, and security records may be retained where reasonably necessary for financial reporting, transaction reconciliation, dispute handling, fraud prevention, enforcement, or legal compliance. Backup copies may remain until they cycle out under normal retention processes.
You can start account deletion through the available deletion option in the app or email privacy@socialspazar.com. See the Account Deletion page for details.
06
Your choices and contact
You may ask to access, correct, or delete account information by contacting us. We may need to verify that the request comes from you before acting on it, and the response available may depend on applicable law and legitimate retention needs.
For privacy questions or requests, email privacy@socialspazar.com. For product or order support, email support@socialspazar.com. We may update this notice as the service changes and will revise the date above when we do.
